This Returns/Exchange/Cancellation Policy applies to all purchases made at M A Y S A (www.shopmaysa.com). It is your responsibility to familiarize yourself with this policy. By placing an order for any of our product(s), you indicate that you have read this policy and that you agree with and fully accept the terms of this policy. If you do not agree with or fully accept the terms of this policy, we ask that you do not place an order with us.

Returns

We currently do not accept returns for refunds.

All SALE items are FINAL SALE. There would be No Returns and Exchanges for all items on sale.

Exchanges

Your order is eligible to be returned for exchange as long as it is in resalable condition. Any items that has any signs of being worn, washed, tailored, tampered with, etc. will not be accepted. Exchanges are only permitted for ALTERNATE SIZES of the same item. Please get in touch with our customer service within 5 business days of receiving your item.

Customer is responsible for shipping fees for any and all exchanges.

Custom Made or Customized to your Specifications cannot be cancelled (including change of mind), exchanged, or returned, as we are unable to resell products that have been specifically made to meet your specifications and requirements. 

Pre-Orders

Please see the item(s) description for more information on the specific shipping date.

Usually, the estimated waiting time is of 25 working days from the date of publication of the item. Once the item is available in our studio, your order will be dispatched within three days.

If you placed an order containing a pre-order item, the entire order will be on hold and dispatched at once.

Pre-orders can not be canceled for a refund once order has been placed. An exchange can be made within 1 hour of the time your order been placed.

You can ask to have the pre-order item canceled if the 25 working day deadline has passed without a new delivery date being announced. Please reach out to our customer service.

M A Y S A

Web: www.shopmaysa.com

E-Mail: info@shopmaysa.com

This Exchange, Cancellation and Returns Policy was last updated on Wednesday, August 31, 2022